Haven Lodge

2 Alexandra Street, Sherwood Rise, Nottingham, NG5 1AY

East Midlands · Nottingham · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2018-05-03InadequatenewUnratedInadequateHaven Lodge received an Inadequate rating because the service failed to protect people from serious harm through multiple systemic failures. Critical safety risks including scalding water temperatures, unprotected heaters, unsecured windows, and fire hazards were not adequately assessed or managed. Additionally, medicines were not stored safely, recruitment practices were not followed, safeguarding concerns were not properly reported, and care was not person-centred, with staff lacking essential training in mental health support.
2016-10-07UnratedUnratedUnrated
2016-06-30UnratedUnratedUnrated
2015-10-20UnratedUnratedUnrated
2013-07-09UnratedUnratedUnrated
2013-02-13UnratedUnratedUnrated
2011-11-29UnratedUnratedUnrated